– Triangulation = using multiple methods to cross-validate findings.
What is confirmation bias , and how can it negatively affect decision-making in a management team? Section C: Mini Case Study 9. Case : A non-profit organization has high turnover among junior staff. Exit interviews show people feel “unheard” and that upward communication is blocked. Managers say they have an open-door policy. msoc sample questions set 1
Your team is experiencing social loafing on a group project. Propose two specific communication-based interventions to reduce it. – Triangulation = using multiple methods to cross-validate
– Hawthorne effect: People modify behavior when they know they are being observed (original studies: Western Electric plant). msoc sample questions set 1
– Highly centralized functional structures often create silos because each department communicates upward but not laterally.