Once you confirm this transaction is legitimate, we will release it for processing and restore full access to your card.
Sincerely, [Bank/Card Issuer Name]
To release it, I just need to verify that you made this charge. Can you confirm the last four digits of your card and the amount? Once confirmed, I’ll approve the transaction and your card will work normally again.” Once you confirm this transaction is legitimate, we
Here’s a draft write-up you can use to communicate this issue to a customer, a bank, or your internal team, depending on who the recipient is. [Bank/Card Issuer Name] To release it
[Date] Customer: [Name / Account #] Merchant: [Name] Amount: [Amount] or your internal team